Thursday, February 24, 2011
February 21st-24th, 2011 - 74th through 77th Day
This week has been slow, dull, and uneventful, hence the 4 days since I've written my blog. For the hundreds of you who can't sleep at night until you read my blog I am truly sorry. Hopefully you can get some needed rest tonight. I was able to stay nice this week, despite having to get my brakes on my car fixed, and having a bad sinus headache. I did have something funny happen this week. On Tuesday morning we got a call from Alltel and they said we needed to call them right away. Nicole called, and they told her she was not authorized on the account (even though it is her account and we've been in twice to make sure she was authorized on the account). Nicole told the rep that she knew everything about the account, the password, etc, and that she'd already been in twice. The lady still wouldn't give her any information unless she was me. So, Nicole said, "Then I'm Kyle." The rep said, "I know you're not Kyle, you just told me you were Nicole." Nicole said, "Then, I'll just call back in and say I'm Kyle." The rep then said, "Then I'll put a note on your account and red flag you!" So, Nicole tried to call back in as me and they started to tell her about the account and then they said, "Wait, your account is red flagged, you're going to have to go into the store and show a photo id." Anyway, it was quite hilarious, except for the fact I now have to go into Alltel and convince them that I really am me. I think I may have to go all Qwest on them and demand some respect! Maybe I should say, "Why is it that I have to prove I'm me? Is it my voice! Are you discriminating against me because of my high voice! I demand a new iphone!" Ok, that probably won't work, but it would be fun anyway. Things I learned the last few days, 1st, Alltel customer service reps were most likely trained by Qwest reps. 2nd, Alltel reps are also most likely outsourced from India (where they are trained by highly educated Qwest and AT &T reps) 3rd, Gas is now $3.25 a gallon, I think I'm going to start using more pedal power. 4th, I still haven't received my phone, it is obviously being shipped from India!
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